1. Who we are
Float AI (“we”, “us”) is a personal finance app for UAE and GCC users. Float is
on-device: True Float, activity, dues, documents, and Copilot all run on your phone.
This policy explains the limited information we collect and your choices. For privacy
requests, use the Support form.
2. Everything stays on your phone
Balances, credit cards, rent cheques, bills, budgets, goals, transactions, bank SMS
you import, documents you upload, and Copilot questions and chat history are stored
and processed only on your device. We do not upload, sync, or store that information
on our servers.
3. On-device Copilot
Float Copilot uses language and document-search models that run on your device. Your
questions, ledger context, and document excerpts are not sent to Float servers or to
any third-party AI provider (including OpenAI, Microsoft Azure OpenAI, or Google
Gemini).
Model files may be downloaded to your phone so Copilot can work locally; those files
contain no personal data. Deleting the app removes local chat history, the document
index, and downloaded models from that device.
4. Information we collect
We do not collect your financial data. The only personal information we collect is
when you choose to sign in:
-
Name and email — collected only when you sign in (via Supabase Auth)
so we can create and manage your account.
Signing in is optional. You can use Float without an account. If you contact us
through Support, we receive the name, email, and message you submit so we can reply.
Subscriptions are processed by Apple and RevenueCat. We do not receive your payment
card number.
5. How we use information
- Name and email: to authenticate you and manage your optional account.
- Support messages: to respond to your requests.
- Purchase status: to manage trials, subscriptions, and restore purchases.
We do not use your on-device financial data because we never receive it.
6. Sharing
We do not sell your personal data. We do not share your financial information with
third parties because it never leaves your phone.
Account sign-in (name and email) is handled by our authentication provider (Supabase),
solely to operate sign-in. Subscriptions are handled by Apple and RevenueCat. We may
also disclose information when required by applicable law or to protect rights and
safety.
7. Retention
If you sign in, we retain your name and email while your account is active. You may
request deletion via Support or Delete account in the Float AI app. On-device data is
controlled by you — deleting the app removes local financial data, chat history, and
downloaded models from that device.
8. Security
Keep your device locked and use a strong, unique password if you create an account.
Because financial data stays on your phone, protecting your device is the primary way
to keep that information safe.
9. Children’s privacy
Float AI is not directed to children under 13. We do not knowingly collect personal
information from children.
10. Changes
We may update this policy from time to time. Significant changes will be posted on this page
or communicated in the app. Continued use after changes means you accept the updated policy.
11. Contact
Privacy questions or account deletion requests:
Support form
or Contact us in the Float AI app Profile screen.