Privacy Policy

Last updated: August 22, 2026

1. Who we are

Float AI (“we”, “us”) is a personal finance app for UAE and GCC users. Float is on-device: True Float, activity, dues, documents, and Copilot all run on your phone. This policy explains the limited information we collect and your choices. For privacy requests, use the Support form.

2. Everything stays on your phone

Balances, credit cards, rent cheques, bills, budgets, goals, transactions, bank SMS you import, documents you upload, and Copilot questions and chat history are stored and processed only on your device. We do not upload, sync, or store that information on our servers.

3. On-device Copilot

Float Copilot uses language and document-search models that run on your device. Your questions, ledger context, and document excerpts are not sent to Float servers or to any third-party AI provider (including OpenAI, Microsoft Azure OpenAI, or Google Gemini).

Model files may be downloaded to your phone so Copilot can work locally; those files contain no personal data. Deleting the app removes local chat history, the document index, and downloaded models from that device.

4. Information we collect

We do not collect your financial data. The only personal information we collect is when you choose to sign in:

  • Name and email — collected only when you sign in (via Supabase Auth) so we can create and manage your account.

Signing in is optional. You can use Float without an account. If you contact us through Support, we receive the name, email, and message you submit so we can reply.

Subscriptions are processed by Apple and RevenueCat. We do not receive your payment card number.

5. How we use information

  • Name and email: to authenticate you and manage your optional account.
  • Support messages: to respond to your requests.
  • Purchase status: to manage trials, subscriptions, and restore purchases.

We do not use your on-device financial data because we never receive it.

6. Sharing

We do not sell your personal data. We do not share your financial information with third parties because it never leaves your phone.

Account sign-in (name and email) is handled by our authentication provider (Supabase), solely to operate sign-in. Subscriptions are handled by Apple and RevenueCat. We may also disclose information when required by applicable law or to protect rights and safety.

7. Retention

If you sign in, we retain your name and email while your account is active. You may request deletion via Support or Delete account in the Float AI app. On-device data is controlled by you — deleting the app removes local financial data, chat history, and downloaded models from that device.

8. Security

Keep your device locked and use a strong, unique password if you create an account. Because financial data stays on your phone, protecting your device is the primary way to keep that information safe.

9. Children’s privacy

Float AI is not directed to children under 13. We do not knowingly collect personal information from children.

10. Changes

We may update this policy from time to time. Significant changes will be posted on this page or communicated in the app. Continued use after changes means you accept the updated policy.

11. Contact

Privacy questions or account deletion requests: Support form or Contact us in the Float AI app Profile screen.